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Office Crashing When Printing to HP Printers

by | Dec 13, 2013 | Information Technology​

Recently we helped a client resolve a printing problem that your company might be struggling with.

Issue: When printing from Outlook, print job fails, Outlook crashes, and any printing from Office causes the app to crash.

What we tried: Office repair, removing the print drivers and re-adding, mapping the printer locally.  All of these resolved the issue temporarily, but the problem would reoccur.

What fixed this: Disabling the printer status notification.

hpcrashing

About ERGOS

ERGOS Technology Partners company headquarters is in Houston, Texas. We are an international provider of managed IT services, specializing in end-to-end computer support and services for businesses and organizations of all sizes. Our highly trained professionals work tirelessly to ensure efficient operations, secure data resources, reliable systems, and exceptional customer service.