Managed Cybersecurity Services

Need someone watching your security 24/7? ERGOS provides computer security services through managed cybersecurity and security operations center (SOC) services. We deliver 24/7 monitoring across the United States plus London with certified analysts investigating threats continuously.

We handle endpoint protection, network monitoring, threat detection, and incident response—all managed for you.

Cybersecurity Solutions We Provide

A breach doesn't announce itself. Our computer security services combine strategic consulting, continuous monitoring, and hands-on threat response to protect your business before, during, and after an attack — so your data, your people, and your reputation stay intact.

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Cybersecurity Consulting

Our cybersecurity consulting services help your organization build a security program that matches your risk profile, your industry requirements, and your long-term business goals.

  • Virtual CISO (vCISO)
  • Cybersecurity Risk Assessment
  • Security Strategy & Planning
  • Security Architecture Design
  • Security Program Development
  • AI Security & Governance
  • Vendor & Supply Chain Risk Management
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Managed Security Services

Our managed security services provide continuous, expert-level protection across your entire environment — monitored, managed, and improved around the clock.

  • 24/7 Security Monitoring
  • Managed SOC (Security Operations Center)
  • Managed SIEM Services
  • Managed EDR (Endpoint Detection & Response)
  • Managed Detection & Response (MDR)
  • Network Security Services
  • Managed Firewall Services
  • Vulnerability Management (Ongoing)
  • Security Information Management
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Identity & Access Security

Our identity security services protect the most targeted attack surface in 2026 — your users, credentials, and access points — before attackers exploit them.

  • Identity Threat Detection & Response (ITDR)
  • Identity & Access Management (IAM)
  • Multi-Factor Authentication (MFA)
  • Zero Trust Security Architecture
  • Privileged Access Management
  • Single Sign-On (SSO) Security
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Threat Protection & Prevention

Our threat protection services stop attacks before they cause damage — hardening your environment against the tactics attackers use most.

  • Email Security & Anti-Phishing
  • Endpoint Security Solutions
  • Advanced Threat Protection
  • Cloud Security Solutions
  • Data Loss Prevention (DLP)
  • Dark Web Monitoring
  • Security Awareness Training
  • AI-Powered Threat Detection
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Security Testing & Assessment

Our cybersecurity penetration testing and security assessment services expose the vulnerabilities in your environment before an attacker finds them first.

  • Penetration Testing
  • Vulnerability Assessments
  • Security Compliance Audits
  • Security Posture Assessments
  • Third-Party Security Reviews
  • Social Engineering Testing
  • Application Security Testing
  • Red Team/Blue Team Exercises
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Incident Response & Recovery

Our incident response services get your business back on its feet fast — containing the damage, investigating the cause, and hardening your defenses so it doesn't happen again.

  • Incident Response Consulting
  • Digital Forensics & Investigation
  • Cyber Insurance Readiness
  • Business Continuity Planning
  • Data Protection & Recovery
  • IT Security Compliance Audits
  • Post-Incident Hardening

What Are Managed Cybersecurity Services?

Managed cybersecurity services provide comprehensive security monitoring and management without the need to hire internal security staff. These services include 24/7 monitoring, threat detection, incident response, and vulnerability management.

Our Security Operations Center continuously monitors your environment. SOC services combine advanced technology with expert analysts to catch threats that automated tools often miss. You get enterprise-grade security without the enterprise cost—no need to hire specialized analysts or buy expensive, complex tools yourself.

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Frequently Asked Questions

Managed Security Basics

What's included in managed cybersecurity services?
You get 24/7 SOC monitoring, endpoint protection, network security, vulnerability scanning, threat intelligence, incident response, and regular security reporting. Basically, everything needed to keep you protected around the clock.
How is managed security different from traditional IT security?
Traditional security is reactive—fixing problems after they happen. Managed security is proactive—monitoring continuously, detecting threats early, and responding before damage occurs.
Do we still need internal IT staff?
Yes. Your IT team handles day-to-day technology needs. Managed security handles specialized monitoring and threat response that generalist IT teams often don’t have the time or specialized expertise for.
Can small businesses afford managed cybersecurity?
Yes. Services typically start around $150–$250 per user monthly. This is significantly more cost-effective than hiring even a single security analyst at $100,000+ per year, plus the cost of tools.
What size businesses benefit most?
Any business with 10+ employees handling sensitive data. If you need real protection but can’t justify a full-time in-house security team, managed services are the answer.

Threat Detection & Response

How does managed security detect threats?
We monitor how endpoints behave, analyze network traffic, and correlate security logs. If our systems spot unusual patterns based on global threat intelligence, our experts jump in to investigate.
What happens during a security incident?
  1. Immediate Containment: We stop the threat from spreading.
  2. Investigation: We determine what happened and how far it got.
  3. Eradication: We remove the threat completely.
  4. Recovery: We restore normal operations.
  5. Post-incident Analysis: We update defenses to prevent it from happening again.
Can you stop attacks in progress?

Yes. Endpoint protection can automatically isolate infected devices, and our analysts can remotely block malicious traffic or contain threats spreading through your network.

Security Operations Center (SOC)

What exactly is a SOC?
It is a team of security analysts monitoring your environment 24/7. They watch security alerts, investigate suspicious activity, hunt for hidden threats, and respond to active incidents.
How quickly does the SOC respond to alerts?
Critical alerts are investigated within minutes. High-priority alerts are typically addressed within 15–30 minutes. All alerts are reviewed by certified security professionals (holding credentials like Security+, CISSP, or CEH).
Does the SOC monitor our systems 24/7/365?
Yes. Threats don’t take holidays, and neither does our SOC. We are active 3 AM on weekends, Christmas, and every day in between.

Implementation & Management

How long does deployment take?
Getting everything up and running takes about 2 to 4 weeks. This includes installing agents on devices, setting up network sensors, and establishing a baseline for your security.
How does managed security integrate with our existing tools?
We integrate with your existing firewalls, antivirus, Azure, and Office 365. We add a layer of monitoring and expertise rather than forcing you to replace tools that already work.
Do we need special hardware?
Usually not. Most monitoring is software-based. Depending on the size of your network, you might need a virtual sensor or a physical appliance to monitor traffic, but we handle those specifics.

Reporting & Communication

What security reporting do we receive?
You receive monthly reports covering threats blocked, incidents investigated, and vulnerabilities found. We provide executive summaries for leadership and technical details for your IT team.
Do you provide compliance reporting?
Yes. We provide reports documenting security controls for HIPAA, PCI DSS, SOC 2, and other frameworks. These act as evidence packages for audits and track your compliance improvement over time.

Why Choose ERGOS for Managed Cybersecurity

We help day-to-day teams get quick resolutions and fewer interruptions. Our IT company helps leadership reduce surprises with predictable costs, visible standards, and reporting that makes risk measurable. ERGOS is an integrated partner for Managed IT, security, and compliance readiness, so there are fewer gaps and fewer blame loops.

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Fast response, clear communication

Your staff gets quick answers, clear updates, and fewer repeat problems.
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Visible SLAs and escalation rules

No guessing. You know what urgent means, who owns it, and what happens next.
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Predictable monthly coverage

Clear inclusions and a consistent operating cadence that reduces surprise spend.
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Insurability-ready security controls

MFA, endpoint protection, monitoring, backups, and response with documentation.
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Quarterly plain-English reporting

Risk items, what changed, what is next, and what leadership should care about.
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Local presence when you need it

Remote support handles daily issues fast. On-site support is available when hands-on work is needed.

What Our Clients Say

Explore reviews from clients across industries who trust our IT services with their technology infrastructure.

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Maziar Zarea profile picture
Maziar Zarea
4 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ERGOS has been an amazing addition for our small startup and has helped us scale and triple in headcount. They have helped us in getting cybersecurity, MSP user support, and web services setup in record time with an affordable entry point. Shout out to Tam Nguyen for his help with our website migrations and Iris/Redi for being awesome account managers and IT Specialists handling our day to day infrastructure. Highly recommend them if you are a small to large enterprise in Houston, TX and beyond.
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Janet Torres profile picture
Janet Torres
70 days ago
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ERGOS IT Services has a smart and responsive group! Anything from my printer is not working to building gorgeous website landing pages for my nonprofit organization, ERGOS is there ready to help. Thank you to Tam for helping me bring my landing pages to fruition.
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Natalie Jimenez profile picture
Natalie Jimenez
2079 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Marshall is very responsive and very knowledgeable with all of our request.
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Drew R profile picture
Drew R
2564 days ago
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Managed IT and Cloud Services for small businesses.
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Steven Vitale profile picture
Steven Vitale
2664 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service
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Jimmy Conley profile picture
Jimmy Conley
3704 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great IT support!

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