Managed IT Services in Atlanta, GA

Atlanta processes a huge share of the country’s card payments and moves freight and passengers through the world’s busiest airport. When systems go down here, a lot of people notice.

ERGOS serves metro Atlanta from our office in the historic Coca-Cola Bottling Building on Roswell St in Marietta. Our 24/7 help desk connects you with a live technician, with an average wait of about three minutes, and our local team handles on-site work around the metro.

Where We Work in Metro Atlanta

Our team covers Cobb County, the city, and the northern suburbs where many Atlanta companies are based. On-site visits are scheduled by urgency.

  • Marietta and Cobb County: professional offices, manufacturers, and family-owned businesses
  • Cumberland, the Galleria, and Vinings: corporate headquarters and regional offices
  • Midtown and Downtown Atlanta: tech companies, law firms, and fintech startups
  • Buckhead: financial firms, payment companies, and wealth managers
  • Perimeter Center, Sandy Springs, and Dunwoody: corporate campuses and healthcare groups
  • Alpharetta and Roswell: software, fintech, and data-driven companies
  • Kennesaw and Acworth: manufacturers, distributors, and growing small businesses
  • Airport area and College Park: logistics, freight, and travel businesses
  • Peachtree Corners and Norcross: tech firms and light manufacturing

ERGOS Technology Partners, Atlanta
Historic Coca-Cola Bottling Building, 358 Roswell St, Suite 1160, Marietta, GA 30060
Phone: 770-434-4640
Email: info@ERGOS.com

What Our Clients Say

See how clients in many industries describe working with ERGOS on our IT services reviews page.

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Maziar Zarea profile picture
Maziar Zarea
7 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ERGOS has been an amazing addition for our small startup and has helped us scale and triple in headcount. They have helped us in getting cybersecurity, MSP user support, and web services setup in record time with an affordable entry point. Shout out to Tam Nguyen for his help with our website migrations and Iris/Redi for being awesome account managers and IT Specialists handling our day to day infrastructure. Highly recommend them if you are a small to large enterprise in Houston, TX and beyond.
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Janet Torres profile picture
Janet Torres
73 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
ERGOS IT Services has a smart and responsive group! Anything from my printer is not working to building gorgeous website landing pages for my nonprofit organization, ERGOS is there ready to help. Thank you to Tam for helping me bring my landing pages to fruition.
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Natalie Jimenez profile picture
Natalie Jimenez
2082 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Marshall is very responsive and very knowledgeable with all of our request.
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Drew R profile picture
Drew R
2567 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Managed IT and Cloud Services for small businesses.
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Steven Vitale profile picture
Steven Vitale
2666 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service
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Jimmy Conley profile picture
Jimmy Conley
3707 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great IT support!

Industries We Support in Atlanta

Atlanta’s economy is built on payments, logistics, healthcare, and corporate headquarters. These are the sectors we support most, and what they usually need.

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Fintech and payment companies

Nearly 70% of U.S. payment card transactions are processed in Georgia, which is why the region is known as Transaction Alley. We compare your environment against SOC 2, add the missing controls, write the required policies, and monitor between audits. We also support PCI DSS requirements for anyone handling card data.

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Logistics and supply chain

Freight forwarders, carriers, and warehouses share data with dozens of partners. We review vendor and partner security, limit what each connection can reach, and watch those connections around the clock.

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Software and digital product companies

If customers log into your app or portal, attackers will try to as well. We test web apps and software for weaknesses and deliver a risk-ranked report with clear fix steps.

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Healthcare groups and clinics

Medical groups across the metro need HIPAA-aligned security, dependable EHR access, and backups they can restore from. We manage all three and keep the documentation current.

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Corporate and regional headquarters

Many Atlanta companies run Microsoft 365, Azure, AWS, and Google Cloud at the same time. We manage them with one team and consistent security and access settings across every platform.

ERGOS Statewide IT Services Support Image

Atlanta IT Risks We Plan For

Atlanta’s biggest IT risks include extreme rain, attacks on critical systems, and outages caused by software you trust.

1. Record rainfall and flooding

In September 2024, Hurricane Helene dropped 11.12 inches of rain on Atlanta in 48 hours, breaking a record set in 1886. We keep critical data in the cloud, move equipment off the floor, and give staff secure remote access when an office is unreachable.

2. Ransomware

In March 2018, ransomware hit the City of Atlanta. Employees couldn’t turn their computers back on for five days, and the city later estimated it needed $9.5 million more to finish the recovery. We run 24/7 monitoring through a managed SOC, keep backups isolated, and test restores so an attack doesn’t stop your business.

3. Outages from trusted software

In July 2024, a faulty CrowdStrike security update crashed computers worldwide. Atlanta-based Delta canceled more than 5,000 flights and estimated the cost at up to $500 million. We stage patches and updates where the software allows it, and we document recovery steps for when a vendor gets it wrong.

4. Georgia’s breach notice rule

Georgia requires covered businesses to notify affected residents in the most expedient time possible and without unreasonable delay. If more than 10,000 people must be notified at once, the consumer reporting agencies must be told as well. Your attorney decides what applies. We help you find out what happened quickly so you’re not guessing.

IT Services for Atlanta Businesses

IT compliance

SOC 2, PCI DSS, and HIPAA readiness with ongoing compliance monitoring

Managed cybersecurity

managed SOC monitoring, endpoint detection and response, and incident response

Security testing and assessment

web app, portal, and penetration testing with risk-ranked findings

Managed cloud services

Microsoft 365, Azure, AWS, and Google Cloud under one team

Managed IT services

help desk, monitoring, patching, and on-site visits for a predictable monthly cost

Cloud backup and disaster recovery

isolated backups and tested recovery plans

Why Atlanta Companies Choose ERGOS

skill

A person, not a phone tree

Every call reaches a live technician, any time of day, with an average wait of about three minutes.

location

Security you can show auditors

We document controls, monitoring, and testing so you have evidence ready when a customer or auditor asks.

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Experience since 1997

ERGOS has provided managed IT, cybersecurity, and compliance since 1997, so one team covers it all.

Frequently Asked Questions

How does ERGOS help Atlanta fintech and financial companies get SOC 2 ready?
ERGOS compares Atlanta fintech and financial firms’ current setup against SOC 2, puts missing security controls in place, and writes the policies auditors ask for. Our ongoing compliance service then keeps monitoring and documentation current between audits.
How can logistics companies reduce security risk from vendors and partners?
ERGOS reviews the security of Atlanta logistics companies’ carriers, suppliers, and software vendors to find weak links. We also limit what each partner can reach on your network and monitor those connections 24/7, so one vendor’s breach doesn’t shut down your operations.
Can ERGOS test the security of a company’s web app or software?
Yes, ERGOS tests the web apps, customer portals, and software your Atlanta company builds or relies on for weak spots like login flaws or exposed data. You get a report ranked by risk, with clear steps to fix each issue.
Can ERGOS manage AWS, Azure, and Microsoft 365 together?
Yes, ERGOS manages AWS, Azure, Google Cloud, and Microsoft 365 for Atlanta businesses with one team, keeping security and access settings consistent. We also review spending across every platform, so you have one point of contact instead of several specialists.
What is a managed SOC, and does a business need one?
A managed security operations center (SOC) is a team that watches your systems for attacks around the clock and responds when something looks wrong. The ERGOS managed SOC gives Atlanta businesses without in-house security staff the same 24/7 protection larger companies have.

Talk to Our Atlanta Team

Getting ready for SOC 2, consolidating your cloud platforms, or switching providers? Let’s talk. Consultations cost nothing, and there’s no obligation.

Call 770-434-4640 or email info@ERGOS.com. Existing clients can reach 24/7 support at 1-800-ERGOS-IT or through the support portal.

Elsewhere in Georgia? See our Georgia IT services, or browse all ERGOS locations.

Existing Clients

24/7/365 Support for Current Ergos Customers

24/7 Support Hotline

1-800-ERGOS-IT
Average wait: 3 minutes

Submit support ticket

Access Client Portal
Ticketed and prioritized

For Urgent support

Access Client Portal
Use the Remote Support Portal or Report an Incident.

Ready to Upgrade

Consultation & Sales for Prospective Clients

Schedule consultation

Book Your 30-min Call
Average wait: 3 minutes

Request a quote

Get Custom Pricing
Tailored to your business

Sales inquiry

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Response within 24 hours

Whether you’re exploring outsourced IT for the first time, considering switching providers, or expanding services with your current partner, we welcome the conversation. Our consultations are complimentary with no obligation—we believe the right partnership should be evident before any commitment.

Contact ERGOS today and discover how the right technology partner can unleash your business potential.