NEW – Managed IT

Outsourcing your information technology needs to ERGOS allows you to leverage an entire team of IT specialists at support levels that fit your demands.

PROACTIVE IT MANAGEMENT AND ON‑DEMAND SUPPORT

No two businesses have the exact IT requirements. ERGOS offers a range of ‘best-fit’ Managed IT Services and flexible support plans to meet your IT demands.

ERGOS offers choices that include complete Managed IT Services and solutions.

  • 24/7 help desk
  • Comprehensive infrastructure monitoring
  • User management for software and network access
  • Support employee onboarding & offboarding
  • Data monitoring & Threat detection
  • Preventative maintenance and proactive support
  • Offload day-to-day operations
what is managed IT service Solution Builders Minneapolis

Expertise on‑demand.

Check out ERGOS’s various predictable and manageable support services.

ERGOS is ready to augment your team by complementing your internal IT staff or assume complete management of your IT requirements, allowing your organization to focus on your core business.

Extensive Expertise in Managed IT Services

ERGOS has been delivering high-performing technology solutions and prompt, professionally Managed IT Services and support with a focus on clients’ success. Partnering with ERGOS means our technicians will proactively monitor your IT environment and fix issues before they develop.

Our team will also provide sound advice, recommendations, and guidance on how your organization can leverage technology to transform the way you do business.

ERGOS MANAGED IT SERVICES INCLUDE

24/7 Help Desk

Our expert support teams are standing by to deliver desktop support solutions to your team, even in the most inconvenient, outside-of-business hours. Our in-house team offers superior customer service in your time of need. Service ticket requests can be made by email or phone.

Remote & On-Site Support

With the right service plan, we can troubleshoot problems remotely or provide timely on-location support. We have some of the best industry tools to solve your problems quickly and efficiently through remote technical support.

Emergency Support

We guarantee a 1-hour response to urgent support requests. Your emergency is our priority, and your request will be expedited to our experts who are familiar with your systems and infrastructure.

Network Monitoring

We use industry leading automation tools which continuously monitor your systems and preemptively resolve issues before they reach critical status. Our team leverages the best-in-class resources to identify unusual activity and promptly notifies you if any action is required.

Software Updates

Have peace of mind knowing your applications are always up to date and working as expected. Our team can perform and monitor software and system updates to ensure your business is not interrupted.

Backup & Recovery

Data is the currency of the future. It should be protected against exposure and theft. We perform regular backups of your data to ensure business continuity in the event of a disaster. Don’t wait until it’s too late. We can help prevent something bad from getting worse.

System Monitoring Essentials
  • AI-Based Anti-Virus
  • DNS Web Filtering
  • Email Spam Filtering
  • 24×7 Network Monitoring and Server
  • Operating Systems Monitoring
  • Security Patching & PC Performance Optimization
Systems Administration
  • Administration of Microsoft Office 365, Azure, and associated licenses
  • Virtual / Physical server management
  • Firewall and network monitoring and management
  • IT Vendor liaison
  • IT Asset tracking and lifecycle management
  • Monitoring and management of data backup systems
IT Strategy
  • Comprehensive Technical Assessment
  • Technology Roadmap and IT Risk
  • Remediation options
  • Network Overview and Documentation
  • Business Continuity and Disaster
  • Recovery plan
Unlimited End User, Network and Infrastructure Support Services
  • 24×7 LIVE Desk Remote Support Services
  • After-Hours, Weekends and Holidays Included
  • Onsite Support Services Included as Needed
  • Service Level Agreement includes Guaranteed Response Times
Dedicated Team
  • Partner Success Manager
  • Lead Technical Consultant

The Smart Approach to IT Management

Managed IT Services from ERGOS empowers you to focus on your core business, not of IT challenges. We’ll show you the importance of professional Managed IT Services, become an extension of your team.

Let ERGOS handle equipment maintenance, strengthen security, address issues proactively, resolve problems as they arise, and allow you to focus on what you do best.

The Smart Approach To It Management
The Benefits Of Ergos Technology Partners Managed It Services

The Benefits of ERGOS Technology Partners Managed IT Services

  • Predictable monthly costs
  • Reduced labor expenses
  • Enhanced security
  • Improved productivity
  • Better collaboration

Frequently Asked Questions

A managed IT services provider is a company that provides businesses with comprehensive IT support and management. They are responsible for the day-to-day management of a company’s IT infrastructure, including servers, networks, and data centers. They also provide support for desktop PCs, laptops, and other devices. In addition to technical support, they also offer advice on IT strategy and planning

What does a managed IT services provider do?

A managed IT services provider is a company that provides businesses with comprehensive IT support and management. They manage a company’s IT infrastructure, including servers, networks, and data centers. They also provide support for desktop PCs, laptops, and other devices. In addition to technical support, they offer advice on IT strategy and planning.

What are the types of managed services?

There are four main types of managed services: network management, system management, data management, and application management.

  • Network management includes the planning, design, implementation, and monitoring of a company’s network infrastructure. This includes routers, switches, firewalls, and other networking equipment.
  • System management encompasses the administration of a company’s servers, including Windows, Linux, and Unix systems. This includes the installation and maintenance of server software, as well as patch management and security updates.
  • Data management covers the backup and recovery of a company’s data, as well as the storage and archiving of data. This includes setting up and maintaining databases, as well as ensuring that data is backed up properly.
  • Application management includes the development, deployment, and maintenance of a company’s applications. This includes web-based applications, as well as desktop and mobile apps.
What are the benefits of an MSP?

There are many benefits of working with an MSP, including

  • Increased efficiency: An MSP can help you streamline your IT processes and improve your overall efficiency.
  • Reduced costs: An MSP can help you save money on your IT costs by reducing the need for in-house IT staff.
  • Improved security: An MSP can help you tighten your security by implementing the latest security protocols and monitoring your network for potential threats.
  • Improved uptime: An MSP can help you improve your uptime by proactively monitoring your network and taking steps to prevent downtime.
What is a managed services model?

managed services model is a business model in which a company outsources the management of its IT infrastructure to an MSP. In this model, the MSP takes on the responsibility for the day-to-day management of the company’s IT systems and providing support and advice on IT strategy.

What is the difference between managed services and outsourcing?

Managed services and outsourcing are both types of IT business models. However, there is a crucial difference between the two. In managed services, the MSP takes on the responsibility for the day-to-day management of the company’s IT systems. In outsourcing, the company outsources its entire IT function to an external provider.

What are the advantages of managed services?

There are many advantages of managed services, including

  • Improved efficiency: An MSP can help you streamline your IT processes and improve your overall efficiency.
  • Reduced costs: An MSP can help you save money on your IT costs by reducing the need for in-house IT staff.
  • Improved security: An MSP can help you tighten your security by implementing the latest security protocols and monitoring your network for potential threats.
  • Improved uptime: An MSP can help you improve your uptime by proactively monitoring your network and taking steps to prevent downtime.

CLOUD SOLUTIONS

CLOUD IT SERVICES & SOLUTIONS

Moving your business to the cloud makes IT more productive and profitable

FLAT-FEE WORRY-FREE MANAGED IT SERVICES. WE INVENTED THIS! UNLOCK YOUR BUSINESS’S POTENTIAL WITH THE CLOUD

Stop overpaying for your IT Cloud Services and let ERGOS be the solution. Schedule your free 15 minute consultation today, and see why thousands of businesses rely solely on ERGOS award winning IT Service and Support. Cloud Consulting, Network Planning, Development, and Project Management specifically designed for your very unique business and focus; with virtualization options.

ERGOS is the largest information technology provider of Cloud Services & Solutions to both small and large businesses. Our Network and Cloud infrastructure is unmatched in terms of size, reliability, scalability and technology, which results in significant cost savings that are passed on to our clients. Your mission-critical applications need to be secure and available regardless of your cloud platform choice. ERGOS has decades of experience helping customers develop tailored cloud solutions to meet the challenges of today with a design for future success

Over the years, the ERGOS team has perfected the art of transforming business processes through cloud technology. We are experts in complex Office 365 mergers and migrations, large-scale public cloud deployments in Azure, Hybrid Cloud workload development within IDNA and Azure, and cloud native software development to help businesses take advantage of the elastic nature of their cloud resources.

Managed It Services Solution Builders Minneapolis

ERGOS SIMPLIFIES AND STREAMLINES YOUR CLOUD JOURNEY FOR MAXIMUM BUSINESS IMPACT

With over a decade of cloud migration experience, we’ve developed a proven process for transitioning traditional computing models to cloud-based platforms.

Assess

First, we perform a thorough analysis of your resources to assess your readiness for the cloud

Plan

After the initial assessment, we’ll build a detailed roadmap to ensure a smooth migration

Execute

Finally, we’ll seamlessly migrate your data and systems, as well as provide ongoing support

OUR PROCESS

Let’s Meet. Coffee or Lunch on us, or ZOOM. Our IT Experts will sit down with you to learn more about your current technology needs and your vision for the future of your business. To start on the path of business process perfection, we need to know where you are today and where you are going tomorrow.

IT Performance Audit. We’ll perform a comprehensive network audit to evaluate your legacy equipment, software, hardware and processes, and any opportunities that we see for improvement. Again, on us!

Solution Framework Design. After our business meeting and IT performance audit, our certified engineers will meet internally to discuss how to design the technology solutions that best fit the exact challenges your unique company requires. Our goal is to embrace practicality & AFFORDABILITY, while never compromising efficiency, productivity, or security. When you WIN, we WIN.

Solutions Presentation. Alright, lunch is on you this time (just kidding). We’ll show you the design and solutions we recommend along with value added or subtracted options that demonstrate how to effectively overcome your technology challenges while reaching your current and future business goals, WITHIN

Design Implementation. After you approve our design, we’ll get to work installing and implementing your chosen technology solutions. During this process we will provide full visibility and frequent communication to make the transition effective and painless. We ensure that your system is completely backed up, and fully retrievable in the event of equipment failure or natural disaster.

Security Optimization. After implementation, we fully secure your network and complete extensive penetration testing to ensure that your system meets the most rigorous of security protocol.

Flat Rate Proactive Support. For any ongoing needs, our Flat-Fee Worry-Free Managed IT Services will keep your system up and running in top shape with the peace of mind that comes with predictable, AFFORDABLE billing, 24/7/365 proactive monitoring and unlimited remote support.

THE ADVANTAGE OF USING ERGOS IT SERVICES & SOLUTIONS

Advantage Of Using Ergos It Services Solutions
ERGOS focuses on the performance, security, and reliability of our cloud hosting services.

Our cloud consulting team can design cloud hosting solutions ranging from Windows Virtual Desktop to a completely Virtualized Cloud Platform leveraging Microsoft Azure or other public cloud hosting providers. As a Cloud Provider, ERGOS can provide Hosted Exchange, Windows Virtual Desktop, Private Cloud Infrastructure and Hybrid Cloud Computing options enabling your team to work anywhere on anything, securely!

AFFORDABLE, customized information technology and management from a knowledgeable and reputable IT company, with unmatched expertise, can significantly enhance your business prolificacy. The advantages of using ERGOS are simple; as a Microsoft Cloud Solutions Provider, we possess the vast experience, know-how and resources to effectively manage and preserve your IT infrastructure, and with the very specialized knowledge required for every facet of your specific industry and business.

Hybrid Cloud offerings help organizations bridge the gap between maintaining legacy data and applications and the demand for work from anywhere capabilities our customers need today.

Business IT Services

  • Network Planning, Development, and Project Management specifically designed for your very unique business and focus; with virtualization options.
  • Regulatory Compliant Cyber Security Framework with Antivirus and audit trails.
  • Proactive IT Services & Solutions. We find and fix issues before they become a problem.
  • AWS & Office 365 Support with industry specific utilities.
  • Onsite & Offsite Data Backup & Disaster Recovery
  • Hosted Exchange, Cloud Computing, and VOIP Systems. You are now able to work anywhere on anything, securely!
  • Industry specific application knowledge and support for every subcategory of business imaginable.
  • AWS Cloud Management & Office 365 Support with industry specific utilities.
Business It Services

WHY CHOOSE ERGOS?

  • Flat-Fee, Worry-Free Services. We invented this! With flexible contracts, add or remove services as your business preferences and priorities grow and change.
  • Unmatched Expertise. Thanks to our dedicated project teams, our network designs, installations, migrations, and applications are completed on budget, on time, and in most instances, ahead of schedule.
  • Unbeatable Response Time. World-class cloud management platform accompanied with Live Answer Support 24/7/365 with a trained and certified engineer that specializes in the needs of your specific business and conveniently located in Houston, TX! We also maintain offices in The Woodlands, Dallas, Austin, San Antonio, and Midland.
  • Workflow Automation. Every business is different. Our consultants find out exactly how you operate your business on a daily basis. We figure out which users require more power to get their work done more efficiently, and recommend technology solutions to improve your processes. We can even quantify the productivity increase you’ll experience so that you can put a real world dollar value on the improvements to see your return on investment.
  • Emergency Priority Support. Rare, but extremely important!
  • Dedicated Account Managers that know and understand your specific business.
  • Unmatched Expertise. Thanks to our dedicated project teams, our cloud consulting specialists and network engineers cand design and implement a tailored cloud infrastructure to meet the needs of your organization.

WE CAN ALSO OFFER A CHECKLIST WITH A FEW OF THE FOLLOWING:

  • Cloud platform agnostic. We can provide managed Cloud support on any platform of your choice such as Microsoft AzureAWS Cloud InfrastructureGoogle Cloud Computing Service.
  • Cloud consulting. Our Cloud consulting offerings span a wide range of use cases and we tailor your Cloud solution based on the applications and workflow unique to your business.
  • Cloud management. We can support and optimize your existing cloud infrastructure and all 3rd party Cloud technology services you use everyday.
  • Cloud hosting. As a Cloud provider for over 12 years, providing Cloud services is not new to ERGOS. We have designed, implemented and migrated thousands of end users to our in-house Cloud infrastructure.

PROACTIVE IT MANAGEMENT AND ON-DEMAND SUPPORT

Office 365

The best productivity software on the market, now with cloud storage and collaboration

Office 365 includes the same applications you’ve been working with for decades, hosted in Microsoft’s cloud platform. Your employees will be able to work on their documents from anywhere, anytime, on any device. Best of all, you’ll receive 24/7 support, regular updates, and security patches — all for an affordable monthly fee per user.

Azure

A Cloud Platform wholly managed by Microsoft Certified experts

Azure allows you to create infrastructures and software platforms from the ground up that are delivered over the internet and designed just for your organization. ERGOS can plan, deploy, and manage your entire Azure environment, helping you become more flexible and adaptable to changes.

Enterprise Mobility and Security

Identity and intelligence-driven solutions

Microsoft’s Enterprise Mobility and Security (EMS) sits at the core of our solution. It’s a suite of cloud-based tools that protect your company’s data without restricting the way your teams operate. With EMS, you can empower users to work from anywhere while ensuring your data is completely secure and under your control.

Microsoft 365

A complete, intelligent solution that empowers everyone to be creative and work together securely

Microsoft 365 is a combination of Office 365, Windows 10, and Enterprise Mobility and Security (EMS). Together, these solutions offer your customers everything they need in a full productivity and security solution.

SHIELD Score

A comprehensive security solution that empowers businesses to be productive and secure

ERGOS Shield Score provides an overview of your current security baseline and ranking among similar businesses.

Corelytics

An advanced business intelligence tool that delivers accurate analytics

Corelytics is a financial dashboard that uses advanced analytics to predict scenarios, giving business owners an overview of their financial operations at a glance.

CLOUD COMPUTING IS OUR SPECIALTY

We’ve earned numerous certifications and awards that reflect our cloud expertise, and we’ve established exclusive partnerships with reputable purveyors of cloud technology.
Ergos Technology Partners Cloud Services
Ergos Technology Partners Cloud Services Salesforce
Google Cloud solutions

MEMBERSHIPS

BNI – Greenway

EO – Entrepreneurs’ Organization

Galleria Chamber of Commerce

Greater Houston Partnership (GHP)

Greater Southwest Houston Chamber of Commerce

Houston Technology Center (HTC)

International Association of Microsoft Certified Partners

MIT Enterprise Forum

Rice Alliance for Technology and Entrepreneurship

Whitehall Club

Winner’s Circle BNI

AWARDS

Ingram Micro SMB 500 as one of top 500 fastest growing resellers

Fast Tech 50, Years 2019, 2018, 2017, 2016, 2015

Houston Fast 100, Years 2019, 2018, 2017, 2016, 2015

Top 25 List of Largest System Integrators, 2002- 2019

Top 10 Cloud Service Provider – 2012 – 2019

Top 25 Largest Technology employer 2012 – 2019

Teamwork Award, 2006, Microsoft South Central Area Partner Award

Rice Alliance Fast Tech 50 Pinnacle Award

Inc 5000 Fastest Growing 2019, 2018, 2017, 2016, 2015

Frequently Asked Questions

What are the 5 main types of cloud computing?

Cloud computing is a model for delivering information technology services in which resources are provided as a service over the internet. Cloud solutions can include software, platform, and infrastructure as a service.

The 5 main types of cloud computing are

1. Infrastructure as a Service (IaaS) – This is the most basic type of cloud computing, in which you rent infrastructure (such as servers, storage, and networking) from a provider on a pay-as-you-go basis.
2. Platform as a Service (PaaS) – This type of cloud computing provides you with a platform (such as an operating system, development environment, or business application) on which you can build, run, and manage your own applications.
3. Software as a Service (SaaS) – This is the most common type of cloud computing, in which you rent software from a provider on a pay-as-you-go basis.
4. Storage as a Service (STaaS) – This type of cloud computing allows you to store data on a remote server, accessed over the internet.
5. Backup as a Service (BaaS) – This type of cloud computing provides you with a remote backup solution, typically used to protect data in the event of a disaster.

What are the benefits of cloud computing?

There are many benefits of cloud computing, including:

– Reduced Costs: Cloud computing can help reduce your IT costs by eliminating the need to invest in hardware and software upfront. Instead, you can pay for what you use on a pay-as-you-go basis.

– Increased Flexibility: Cloud computing can give you the ability to scale up or down quickly and easily, as your needs change.

– Improved Disaster Recovery: With cloud backup and disaster recovery solutions, you can protect your data and ensure that it is always available, even in the event of a disaster.

– Enhanced Collaboration: Cloud-based collaboration tools can make it easy for you to work with others, whether they are in the same office or across the globe.

– Increased Security: With cloud computing, your data is stored off-site and is, therefore, less vulnerable to theft, natural disasters, or other risks.

AZURE CONSULTING

Letting ERGOS Partners configure and provide Azure consulting services that ensures you get the maximum benefit!

SCALE WITHOUT LIMITS

Does your organization still host your servers on physical hardware? If you do, chances are you’ve had a steady increase in costs due to the need for continual hardware upgrades and the technicians needed to set up, configure, and maintain it.

You can avoid all of these when you sign up for ERGOS’ Azure service. For an affordable subscription fee, you gain access to unlimited cloud computing resources that include everything that your business will need now and in the future — web and email virtual servers, virtual desktops, storage systems, application services, and so much more.

Meeting Resized

IMAGINE THE POSSIBILITIES WITH AZURE

Enjoy tomorrow’s capabilities today

Whether it’s AI or IoT, your organization can take advantage of innovative solutions minus the exorbitant prices

Build what you want, whenever, wherever

Develop and manage any application without worrying about computing, storage, or memory limits

Utilize different types of cloud

Public, private, or hybrid cloud — integrate and manage your solution on a single identity platform

Ensure security and compliance

Develop and manage any application without worrying about computing, storage, or memory limits

POWER UP YOUR CLOUD

Build infrastructures and application platforms that are delivered via the cloud and tailored to your business’s goals and needs. ERGOS can set up, deploy, and manage your Azure services and environment so your organization can grow and stay abreast of the latest IT developments.

Ergos Technology Partners Cloud Services
Azure Consulting What you’ll get:

  • Cost efficiency, thanks to in-depth analysis and forecasting of your cloud spending Improved operations as a result of always-available IT infrastructure
  • Enhanced security and identity management Round-the-clock support by ERGOS’ Azure experts.

Azure Services Frequently Asked Questions

What are the basic Azure services?
Azure provides a comprehensive set of cloud services, including compute, storage, networking, and analytics. You can use these services to build and deploy modern applications that are scalable, reliable, and secure.
Which are the Azure Services?
Azure Services are cloud-based services that provide computing, storage, networking, and other functionality to help you build and deploy modern applications. Azure Services are available in a variety of subscription models, so you can choose the one that best meets your needs.
How many services are in Azure?
Azure currently offers over 60 services, with new services being added on a regular basis.
What are the top Azure services?

The top Azure services include Azure SQL, Azure Active Directory, Azure Data Factory, Azure Function, DevOps, CosmosDB, Backup, Azure CDN and more. They are broadly divided into the following categories:

  • Compute: Azure offers a variety of computing services, including virtual machines, containers, and serverless functions.
  • Storage: Azure provides a range of storage services, including blob storage, file storage, and managed disks.
  • Networking: Azure offers a variety of networking services, including virtual private networks, load balancers, and traffic managers.
  • Analytics: Azure offers a variety of analytics services, including data lakes, HDInsight, and Data Factory.
What are the different types of Azure?
There are three main types of Azure: Public Azure, Government Azure, and China Azure. Each type of Azure has its own unique set of services and features.
What is the difference between Azure and AWS?
Azure and AWS are both public cloud providers. However, there are some key differences between the two platforms. For example, Azure offers a more diverse range of computing services, while AWS offers a more comprehensive set of storage and database services.
What is the difference between Azure and Google Cloud?

Azure and Google Cloud are both public cloud providers. However, there are some key differences between the two platforms. For example, Azure offers a more diverse range of computing services, while Google Cloud offers a more comprehensive set of data analytics services.

ENTERPRISE MOBILITY SECURITY

Enterprise Mobility Security should not come at the cost of efficiency and productivity

BYOD WITHOUT PUTTING YOU AT RISK

More and more organizations are embracing the Bring Your Own Device (BYOD) model. It’s easy to see why BYOD is popular— improved collaboration and enhanced productivity for remote workers are just two of the many benefits of using familiar devices. But with all the data sharing and transferring occurring outside of your contained office, how do you ensure security?

ERGOS can help you with Microsoft’s Enterprise Mobility and Security (EMS). Our service will empower your workforce to become flexible, adaptable, and scalable without leaving your systems and networks vulnerable to cyberthreats such as identity theft or ransomware.

img-your-security

GIVE YOUR MOBILE WORKFORCE THE NETWORK SECURITY THEY DESERVE

Identity and access management

Single identity solution that gives you complete control over users, devices, apps, and data

Data protection

Keep sensitive information secure in storage or during processing and manage how files are used

Threat protection

Adaptive, built-in AI protects your organization from both existing and emerging threats

Microsoft Endpoint Manager

No need to migrate or disrupt operations; simply sign up for end-to-end management

Cloud access security broker

Get in-depth insights into your cloud environment so you can take control of data and prevent online intrusions

TAKE ADVANTAGE OF INTELLIGENT SECURITY

ERGOS is a certified Microsoft Enterprise Mobility and Security (EMS) expert. By partnering with us, you leverage a cloud-based solution that lets your teams work conveniently and makes sure that they do so securely.
Ergos Technology Partners Cloud Services
What you’ll get:
  • Azure Active Directory
  • Microsoft Intune
  • Azure Information Protection
  • Microsoft Cloud App Security
  • Microsoft Advanced Threat Analytics
  • Azure Advanced Threat Protection
  • Microsoft Secure Score

Frequently Asked Questions

What are enterprise mobility and security?
Enterprise mobility and security (EMS) is a term that refers to the various measures taken by enterprises to secure their mobile devices and data. This may include device management, data encryption, and authentication.
What is included in the Microsoft Enterprise Mobility Suite?

The Microsoft Enterprise Mobility Suite (EMS) includes several products and services that help enterprises secure mobile devices and data. These products and services include:

  • Azure Active Directory Premium
  • Microsoft Intune
  • Azure Rights Management Services
  • Microsoft Advanced Threat Analytics
What is the use of enterprise mobility security E3?
Enterprise mobility security E3 is a subscription that provides access to the various products and services in the Microsoft Enterprise Mobility Suite. This subscription includes Azure Active Directory Premium, Microsoft Intune, Azure Rights Management Services, and Microsoft Advanced Threat Analytics.
What do you mean by enterprise mobility?
Enterprise mobility is the ability of enterprises to provide their employees with access to corporate data and applications on mobile devices. This may include devices such as smartphones, tablets, and laptops.
What are the benefits of enterprise mobility and security?

There are many benefits to implementing an EMS solution, including:

  • Improved productivity for mobile workers
  • Reduced costs associated with managing mobile devices and data
  • Increased security of corporate data
  • Compliance with regulatory requirements.
What are the challenges of enterprise mobility and security?

Several challenges need to be considered when implementing an EMS solution, including:

  • Ensuring that mobile devices are properly managed and controlled
  • Encrypting of corporate data on mobile devices
  • Managing access to corporate resources by mobile users.
What is Intune?

Microsoft Intune is a Microsoft Enterprise Mobility Suite product that helps enterprises manage and secure their mobile devices. Microsoft Intune provides device management, data encryption, and authentication.

Cybersecurity

ERGOS SHIELD is a next generation approach to cybersecurity. The threat landscape has evolved; shouldn’t your approach to cybersecurity evolve as well?

End-to-end managed cybersecurity services

Cyberthreats are becoming more sophisticated by the day, which is why cybersecurity needs to be high on the list of any organization’s priorities. We offer ERGOS SHIELD and ERGOS SHIELD Score, all-inclusive solutions leveraging security products, our decades of Cybersecurity expertise, and a reinvented enterprise security framework that provides protection for your business network and data.
Managed IT Services Ergos Technology Partners

Secure your business.

ERGOS Shield Offers Complete Cybersecurity Protection

Proactively protect your infrastructure, network, endpoints, and users wherever they exist: On-premise, hosted, and in the cloud. ERGOS Shield has your IT assets, applications, and people protected.

Hacker Cybersecurity

Identify Cybersecurity Threats

ERGOS partners with your company to achieve comprehensive, effective IT security by understanding what specific risks you have across identity, endpoints, applications, data, and infrastructure in your organizations technology footprint, whether on-premises or in the cloud.

ERGOS SHIELD Score enables you to easily monitor and understand your overall enterprise security profile. It identifies the areas that are at most risk and why and provides an automated plan, ranked by priority of actions to take to address those risks allowing you to take control of your IT environment, save time and resources and gain insight with this powerful, affordable, easy-to-use tool.

Core Principles of ERGOS Shield

Transparent by Design
Optimized for Productivity
Integrated for Simplicity
Intelligent Security

360° Cybersecurity Protection for Your Business

Partnering with ERGOS means you’ll never have to worry about cybersecurity issues again. For an affordable monthly fee, our team of specialists will become your security department, implementing a range of preventive measures including the ERGOS SHIELD, security automation, artificial intelligence and machine learning (AI and ML), threat analytics, and identity protection to safeguard your business from both internal and external threats and help you stay compliant with regulations.

The Benefits of ERGOS Cybersecurity Protections

  • Security assessments
  • Security awareness training
  • Phishing simulations
  • Proactive threat detection
  • Data encryption
  • Multi-factor authentication
ERGOS SHIELD

ERGOS SHIELD is a comprehensive IT security and threat protection solution that combines ERGOS’ technology and decades of Cybersecurity expertise with security products and services.

Our approach is a reinvention of the enterprise security framework that empowers your company to be more secure while improving productivity. Strongly based on National Institute of Standards and Technology (NIST) standards, we implement  intelligent technology that improves threat management efficacy and minimizes risk for your business.

ERGOS SHIELD Score

The ERGOS SHIELD Score is a standardized metric that provides a numbered grade for IT security across your organization. Similar to a consumer credit score, it provides a quantifiable and easy to understand metric by which you can judge your company’s security posture.

Your baseline SHIELD Score is derived from an assessment of your current systems and processes. We then build a customized roadmap that defines key risk areas as well as recommended actions to improve security measures across all aspects of your technology footprint, thereby elevating your SHIELD Score.

ERGOS Email Defense

Phishing and impersonation-based email attacks are the #1 vector for cyberattacks of all kinds. The ERGOS SHIELD – Email Defense platform stops these attacks by automating implementation and management of email authentication. Leveraging open standards, such as SPF, DKIM, and DMARC, the platform ensures that unauthorized senders using an organization’s domains in email messages are automatically blocked globally.

In addition to these countermeasures, ERGOS SHIELD – Email Defense provides ongoing testing, reporting, and training of end users to ensure that your employees are educated and prepared to handle email threats.

Frequently Asked Questions

What are cybersecurity services?
Managed cybersecurity services are information security services that protect your computer networks and systems from unauthorized access or attack. These services can include firewalls, intrusion detection, and prevention systems, malware protection, and more.
What are the 7 types of cyber security?

There are seven types of cybersecurity:

1. Application security
2. Information security
3. Network security
4. Disaster recovery/business continuity planning
5. End-user education
6. Physical security
7. Operations security

What is a cybersecurity example?
A cybersecurity example would be a computer network that is designed to protect itself from unauthorized access or attack. This could include features like firewalls, intrusion detection and prevention systems, malware protection, and more.
Who needs cybersecurity?
Anyone who uses a computer or connected device needs cybersecurity. This includes individuals, businesses, and organizations of all sizes. Cybersecurity is important for protecting your personal information, as well as your business’s data and systems.
What are the roles of cybersecurity?
There are many roles in cybersecurity, but some of the most important ones include

1. Security analyst: responsible for identifying security risks and vulnerabilities and developing plans to mitigate them.
2. Security engineer: implements and maintains security systems.
3. Security administrator: oversees all aspects of an organization’s security, including policy, procedures, and technical controls.
4. Incident response team: responsible for responding to security breaches and emergencies.
5. Security auditor: audits an organization’s security systems to ensure they are effective.

What is the goal of cybersecurity?
The goal of cybersecurity is to protect your computer networks and systems from unauthorized access or attack. This includes protecting your data, applications, and infrastructure from threats like malware, denial of service attacks, and more.
What are the benefits of cybersecurity?
Some of the benefits of cybersecurity include

1. Protection of your data: Cybersecurity can help you protect your sensitive data from being accessed or stolen by unauthorized individuals.
2. Prevention of data breaches: By implementing proper security measures, you can help prevent data breaches from occurring in the first place.
3. Protection of your reputation: Data breaches can ruin your reputation and cause customers to lose trust in your business. Cybersecurity can help you protect your reputation by preventing data breaches from happening.
4. Increased customer confidence: When customers know that you take their security seriously, they will be more likely to do business with you.
5. Regulatory Compliance: Many industries are subject to strict regulations regarding data security. By implementing cybersecurity measures, you can help ensure that you are compliant with these regulations.

IT Consulting

Make decisions with confidence and ensure a successful future with an ERGOS consultant at your side

INVALUABLE KNOWLEDGE AND EXPERTISE FOR MORE SUCCESSFUL IT PROJECTS AND STRATEGIES

Finding the ideal technology solutions for your business and ensuring they provide maximum ROI is no easy task. Failure means slowed growth and increased risk. But with a seasoned ERGOS IT consulting team at your side, you’ll enjoy veteran industry insights into the tech industry and dedicated guidance for all decisions on IT. You’ll have a detailed technology roadmap to align your tech with your business goals, and access to a wealth of knowledge to help you grow confidently and sustainably.
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Expertise on‑demand.

IT Consulting Bridges Gaps in IT Knowledge to Get the Big Picture.

With experienced IT consulting methodologies, ERGOS Technology Partners provide valuable services whether you need a complete IT strategy overhaul or just a specialist’s guidance on a technology you aren’t familiar with. We’ll show you how to get the most out of your technology and how to best leverage it for your company’s success. You’ll be able to budget more accurately and stay one step ahead of the IT curve as well as your competition.

WITH ERGOS TECHNOLOGY PARTNERS ON YOUR PROJECTS AND STRATEGIES, YOU GET:

Maximum ROI

Your IT projects will finish on time and provide the most possible value.

A Detailed IT Roadmap

You’ll discover which direction you need to drive your IT to meet your goals quickly and efficiently.

Unparalleled Industry Knowledge

You’ll have decades of IT knowledge to call upon to help you make decisions with speed and confidence.

Frequently Asked Questions

What does an IT consulting firm do?
An IT consulting firm provides advice and assistance to businesses and organizations on all aspects of information technology, including hardware, software, networks, and security. They can also help with the implementation and management of IT systems.
What makes a good IT consultant?
A good IT consultant should have a deep understanding of all aspects of information technology and be able to offer advice and solutions that are tailored to the specific needs of their clients. They should also be able to work effectively with people at all levels within an organization, from senior management to front-line staff.
What should I look for in an IT consultant?
When choosing an IT consultant, it is important to find someone who has experience in the specific area of IT that you need help with. You should also consider their fees, as well as the size and scope of the projects they have worked on in the past.
What questions should I ask my consultant?

Before hiring an IT consultant, you should have a clear idea of what your specific needs are. Some of the questions you should ask your consultant are:

  • What experience do you have in the area of IT that I need help with?
  • What kind of projects have you worked on in the past?
  • Can you provide references from previous clients?
  • How much do you charge for your services?
  • What is your project timeline?
  • What are your payment terms?
  • Will you be available to answer questions after the project is completed?
What are the risks associated with working with an IT consultant?

The risk is that the consultant may not have the necessary skills or experience to complete the project successfully.

IT Support

We provide IT support and assistance for any and all of your technology issues, whenever you need it, so you can get back on track and stay there

EVEN SMALL TECH SLOWDOWNS AND DISRUPTIONS ADD UP AND COST YOU GREATLY OVER TIME

Whether it’s a forgotten password or a full-blown IT emergency, tech issues sap your productivity and raise employee stress, leading to reduced revenue without a proper IT support staff or partner. Partner with ERGOS, and we’ll provide expert IT support services that resolve your problems quickly and without disruption. We charge the same flat fee regardless of how many problems we fix and how many hours we spend, so we are incentivized to address the roots of your problems to ensure they do not reoccur.
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Technology specialists.

Reliable On-Site and Remote Support.

We know that every second you spend waiting on us to fix your issues is lost productivity, so we employ advanced remote access tools on all your systems. These allow us to fix most issues from our help desk in a matter of minutes after a request. If your problem requires the hands-on approach, we’ll be there fast with a solution.

WITH ERGOS TECHNOLOGY PARTNERS ON YOUR PROJECTS AND STRATEGIES, YOU GET:

Quick Resolutions

Powerful remote access tools mean we can fix most issues fast without a visit.

Unlimited Support

We’re dedicated to your success no matter how many problems we have to fix.

Knowledgeable, Friendly Technicians

Our seasoned support staff understand your frustration and are experts at jargon-free explanations.

Frequently Asked Questions

What are IT support activities?
IT support activities are the various tasks and processes that are necessary in order to keep an organization’s computer systems running smoothly. This can include everything from installing new software and hardware to troubleshooting problems and responding to user requests. In order to be effective, IT support staff need to have a good understanding of both the technical aspects of the systems they are supporting, as well as the business needs of the organization they are working for.
What are the benefits of having IT support?
There are many benefits to having IT support within an organization. Perhaps the most obvious benefit is that it can help to keep computer systems up and running, which can, in turn, lead to increased productivity and efficiency. Additionally, IT support can help to identify and solve problems before they cause major disruptions, and can also help to improve communication within an organization by providing a central point of contact for users.
How many types of IT services are there?

There are various types of IT support services that an organization can use in order to maintain its computer systems. The most common types of IT support services are:

1. Technical support – This is the most basic type of IT support, and it involves providing assistance to users who are experiencing technical problems with their computers or software. Technical support staff typically provide this assistance by answering questions over the phone or via email, and by helping users to solve problems themselves.
2. System administration – System administrators are responsible for installing, configuring, and maintaining the computer systems within an organization. They also oversee the security of these systems and may be responsible for backing up data and installing new software and hardware.
3. Network administration – Network administrators are responsible for setting up and managing the network infrastructure within an organization. This includes setting up routers, switches, and firewalls, as well as managing bandwidth usage and creating network policies.
4. Project management – Project managers are responsible for planning and overseeing all IT projects within an organization. This includes defining project goals, creating project plans, and ensuring that all projects are completed on time and within budget.

What questions should I ask my consultant?

Before hiring an IT consultant, you should have a clear idea of what your specific needs are. Some of the questions you should ask your consultant are:

  • What experience do you have in the area of IT that I need help with?
  • What kind of projects have you worked on in the past?
  • Can you provide references from previous clients?
  • How much do you charge for your services?
  • What is your project timeline?
  • What are your payment terms?
  • Will you be available to answer questions after the project is completed?
What are the risks associated with working with an IT consultant?

The risk is that the consultant may not have the necessary skills or experience to complete the project successfully.

Media Services

3D animation, websites, wearable apps, virtual reality, and augmented reality services

WIDE ARRAY OF MEDIA SERVICES

Our media services team is assembled from AAA game titles to Fortune 500 companies. We leverage both sound business strategy, creative ideation, and engagement to ensure that solutions are never tech for their own sake, but rather purposeful in delivering superior results and value.

Our multimedia studio, FuelFX, produces an array of bespoke solutions. From websites, mobile apps, and 3D animations to interactive training, augmented reality, virtual reality, we lead the proven methodologies, today’s design trends, and tomorrow’s technology. From research and design, through development and deployment, our media services approach has been perfected over many years and yielded breakthroughs that are continuing to redefine technology’s influence in industry and beyond.

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Digital Marketing Media Services

Whether its brand, product, service, or message, connecting with your audience is important to you and to us.

3D Creative Media Services

With our in-house media services team of 3D artists, ranging from experience in gaming to cinematics, we are fully equipped to address all of your visual needs.

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Experiential Technology

Enable your business with custom experiential technology – from mobile apps to augmented and virtual reality. Our proven process and experienced team provide a turnkey application development and deployment experience.

Frequently Asked Questions

What are media services?
Media services refer to the creation, production, and distribution of content across various traditional and digital channels. This can include everything from video and audio production to web design and social media management.
What are media services in cloud computing?
Media services in cloud computing refer to the same creation, production, and distribution of content, but through cloud-based platforms and tools. This allows businesses to take advantage of the scalability and flexibility of the cloud to produce and distribute content more efficiently and cost-effectively.
What are digital services examples?
Digital services for managed IT clients usually refer to the provision of cloud-based tools and platforms that allow businesses to create, produce, and distribute content more efficiently. This can include everything from video production to website design and management. By using cloud-based services, businesses can take advantage of the scalability and flexibility of the cloud, which can help them to produce and distribute content at a lower cost.
What are content marketing services?

Content marketing is the process of creating and distributing valuable, relevant, and consistent content to attract and retain a target audience. Content can take many different forms, such as blog posts, articles, infographics, social media posts, etc.

The purpose of content marketing is to not only attract potential customers but also to build trust and credibility with them. When done correctly, content marketing can help businesses to achieve a number of objectives, such as increasing brand awareness, driving website traffic, and generating leads and sales.

There are many different types of content marketing, each of which has its own advantages and disadvantages. Some of the most common types of content marketing include

Blog Posts: Blog posts are one of the most popular forms of content marketing. They’re easy to produce and can be a great way to share your expertise on a particular topic. Additionally, blog posts can help to improve your website’s SEO ranking.

Articles: Articles are similar to blog posts but typically have more meaty content. They can be a great way to educate potential customers about your products or services and can help to establish you as an expert in your field.

Infographics: Infographics are visual representations of data or information. They can be a great way to communicate complex information in an easy-to-understand manner and can help to increase website traffic and engagement.

Social Media Posts: Social media posts are a great way to connect with potential customers on a more personal level. They allow you to share valuable insights, news, and updates about your business while also building relationships with potential customers.

NETWORK SERVICES

We build, deploy, and support your network — optimal performance guaranteed

NETWORK SERVICES ARE CRITICAL TO YOUR OPERATIONS

The one thing businesses can’t go without is a reliable network services company to ensure that your network distribution is always on and optimized for peak performance. System administration, user management, email and printing are four types of network services that make up your network infrastructure. From site inspection and blueprint design to deployment and ongoing support, ERGOS provides truly end-to-end managed network services. Whether you need to install a new wireless network, replace your current infrastructure, or relocate to another premises, our certified engineers can get the project done on time and well within your budget.

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WHY DO SMBS AND ENTERPRISES ENTRUST ERGOS NETWORK SERVICES?

Enhanced Productivity

Continuous insight into your network allows us to quickly resolve issues

Reduced Downtime

Our proactive monitoring ensures your network systems are stable at all times

Dedicated Support

Whenever you encounter a technical issue, our team is always available to provide the assistance you need

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CORPORATE WI-FI INSTALLATION

First, our engineers will perform a thorough site survey to determine sources of interference and best coverage areas. Then they’ll create an infrastructure blueprint to ensure that the best possible wireless network can be implemented within your business environment. Finally, we’ll install your wireless infrastructure and provide ongoing support to ensure you always have reliable, super-fast internet.

Frequently Asked Questions

What are the 5 types of computer networking services?

There are five types of computer networking services:

1. Local Area Network (LAN) – A LAN connects computers and devices in a limited geographical area, like a home, office, or school. A LAN can be wired or wireless.
2. Wide Area Network (WAN) – A WAN connects LANs across a large geographical area, like a city, state, or country. A WAN can be wired or wireless.
3. Metropolitan Area Network (MAN) – A MAN is a type of WAN that covers a smaller geographical area than a WAN, like a city. A MAN can be wired or wireless.
4. Global Area Network (GAN) – A GAN is the largest type of network and connects LANs and WANs across the globe. A GAN can be wired or wireless.
5. Cloud Computing – Cloud computing is a type of network service that provides remote access to shared resources, like software applications and data storage, over the Internet.

What is the importance of computer network services?

Computer networking services are essential for enterprises. They provide a way for employees to communicate and share files and information. Enterprise networks can be divided into different types of networks, such as local area networks (LANs), wide area networks (WANs), and global area networks (GANs). Each type of network has its own advantages and disadvantages.

LANs are limited to a specific geographical area, such as a home, office, or school. They are typically faster and more reliable than other types of networks. WANs connect LANs across a large geographical area, such as a city, state, or country. They are typically slower than LANs, but they offer more flexibility and are less expensive to set up. MANs are a type of WAN that covers a smaller geographical area than a WAN, like a city. They offer the best of both worlds by combining the speed and reliability of LANs with the flexibility and affordability of WANs.

GANs are the largest type of network and connect LANs and WANs across the globe. They offer the best performance and are the most expensive to set up. Cloud computing is a type of network service that provides remote access to shared resources, like software applications and data storage, over the Internet. It is growing in popularity because it is affordable and scalable.

SOFTWARE DEVELOPMENT

From custom app development and UX design to prototyping and integration, we have you covered

POWERFUL APPLICATIONS THAT SOLVE COMPLEX BUSINESS PROBLEMS

With over a decade of experience in software development, ERGOS offers a complete range of custom software services for a wide variety of industries. We adopt an agile methodology to facilitate our development process and create seamless communication with our clients and ensure they’re getting the most from their investments. We can assist you at any stage of the software development life cycle, from conceptualization and business analysis to prototyping and deployment. Our developers specialize in full stack, AI/ML, big data, analytics, and massive parallel processing, as well as web, mobile, and app integration projects.

A single piece of software may not fit your business needs. We will work with you to design, create, deploy and maintain a custom software that is unique to you and your operational processes. You will be involved in every part of the decision making process so we can capture exactly what you have in mind.

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HERE’S WHAT OUR SOFTWARE DEVELOPMENT PROCESS LOOKS LIKE

Research

Any good software is developed with clear user personas and use cases — that’s where we start

Develop

We create user flows, wireframes, and prototypes based on our initial findings

Iterate

Our developers will continuously improve the software’s performance based on user feedback

Frequently Asked Questions

What are the examples of custom software?
There are many different types of custom software, but some common examples include

1. Custom business software that helps companies run their operations more efficiently. This can include things like invoicing software, order tracking software, and HR management software.
2. Custom software for specific industries or applications. For example, there are tailormade software programs for medical clinics, legal firms, construction companies, and so on.
3. Custom-made gaming or multimedia applications. These can be anything from simple puzzle games to complex 3D simulations.
4. Specialized software tools used by professionals in specific fields. For example, there is custom software for architects, engineers, chefs, photographers, and so on.
5. Educational software that helps students learn in more interactive and effective ways.
6. Customized operating systems or “distros” that are tailored to specific needs or preferences.
7. Scripts and programs that automate various tasks or processes.
8. Embedded software that is installed on devices like computers, cell phones, routers, and so on.
9. Mobile apps that are designed for specific platforms like iOS, Android, Windows Phone, etc.
10. Wearable tech apps such as fitness trackers, smartwatches, and so on.

What are the phases of custom software development?
The phases of custom software development typically include the following steps:

1. Planning and requirements gathering. This is the phase where you define your objectives, goals, and needs.
2. Design and prototyping. This is when you create a mockup or prototype of your software to get an idea of how it will look and feel.
3. Development. This is the actual coding and programming of your software.
4. Testing and quality assurance. Once the software is developed, it needs to be thoroughly tested to ensure that it works as intended and meets all quality standards.
5. Deployment and maintenance. This is when your software is finally ready to be used by your users. It will also need to be maintained over time, with periodic updates and upgrades.

What do custom software development companies do?
Custom software development companies create software solutions that are designed to meet the specific needs of their clients. This can involve anything from developing a brand new application from scratch to modifying an existing program to better suit the client’s needs.

In most cases, the process begins with a consultation with the client in order to get a better understanding of their specific needs. From there, the development team will create a blueprint for the software and begin building it. Once the software is completed, it will be put through a rigorous testing process to ensure that it meets all of the client’s expectations. Finally, once everything is finalized, the software will be delivered to the client and they can begin using it.

Custom software development companies usually have a team of experienced developers who are well-versed in a variety of programming languages and software platforms. This allows them to create solutions for clients that are using a variety of different technologies.

What is custom application software?
Custom application software is a type of software that is specifically designed to meet the needs of a particular customer or client. It’s created to solve a specific problem or address a specific need that isn’t being met by off-the-shelf software applications.

In most cases, custom application software is developed by a team of experienced software developers who have a deep understanding of the customer’s specific needs. They work closely with the customer to design a solution that meets those needs, and then they build the software from scratch. Once it’s completed, the software is put through a rigorous testing process to ensure that it works as intended.

vCIO

Partnering with ERGOS adds a seasoned technology consultant to your team

YOUR RIGHT-HAND PARTNER IN TECHNOLOGY INVESTMENTS

Finding an experienced Chief Information Officer is difficult. Many of the key certifications held by CIOs take months to obtain even under the best circumstances, and the cost of hiring one is just too high for many organizations. ERGOS’s vCIO give you access to a team of expert virtual Chief Information Officers (vCIO) with years of experience, who offer big-picture perspectives on your IT investments on a personal level and augment your team with our decades of industry insight. You’ll receive all the vital services that a full-time CIO would provide, but without the high expense.

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Expertise on‑demand.

Align your business goals, budget, and technology.

A well-designed IT roadmap is about clarifying the role of technology in furthering your organization’s mission. ERGOS will apply a systematic approach to determining your technology goals, creating a long-term plan, and implementing changes, so you’ll see a significant increase in staff productivity and a noticeable reduction in IT expenditures.

WHAT’S INCLUDED IN OUR VCIO:

Initial Discussion

A discovery session where our consultant gets to know your business goals in depth.

Strategy Implementation

A process where we apply technology solutions to help you achieve better business outcomes.

Status Updates

Detailed reports that outline our progress and ensure projects are moving forward on schedule.

Frequently Asked Questions

What is a virtual CIO/CTO?
The virtual CTO is a senior executive who provides strategic direction and leadership for an organization’s information technology (IT) initiatives. The virtual CIO/CTO also works with the organization’s business leaders to ensure that IT aligns with and supports the company’s overall business strategy.
How much does a virtual CIO/CTO cost?
There is no standard pricing for CIO/CTO services, as the cost will vary depending on the specific needs of the organization. However, most virtual CIO/CTO providers charge a monthly retainer fee, with additional fees for specific projects or services.
What is a vCIO MSP?
A vCIO MSP is a managed service provider that offers virtual CIO or CTO services to its clients. The vCIO MSP provides the same strategic IT leadership and guidance as a traditional CIO, but at a fraction of the cost.
What does a virtual CIO do?
The virtual CIO works with the organization’s business leaders to ensure that IT aligns with and supports the company’s overall business strategy. The virtual CIO also provides strategic direction and leadership for an organization’s information technology (IT) initiatives.
How can a virtual CIO help my business?
The virtual CIO can help your business by providing strategic IT leadership and guidance, ensuring that your IT aligns with your business strategy, and providing direction and leadership for your organization’s information technology (IT) initiatives.
What makes a good vCIO?
A good vCIO is someone who understands both business and technology, and how they can work together to achieve the organization’s goals. A good vCIO is also someone who is able to effectively communicate with both business and technical staff, and who has a proven track record of successfully leading IT initiatives.
Does every business need a vCIO?
Not every business needs vCIO services, but many businesses would benefit from having one. If your business does not have a full-time CIO, or if you are not sure if vCIO services would be a good fit for your organization.