Retail IT Services
ERGOS helps retail businesses streamline workflows and enhance customer experienceUsing the right technology can improve your retail store’s processes and promote customer loyalty. But like many business owners, you likely have your hands full and don’t have the time to research and select the solutions that best fit your needs. ERGOS is here to help.
Our team has over a decade of experience planning IT strategies and providing efficient IT solutions for the retail industry, spanning from boutique regional businesses all the way to global retail companies with multi-national footprints. From building or implementing eCommerce applications and cloud solutions to providing front line IT support for stores and back-office employees, we have you covered.
We understand your challenges
Keeping up with rapidly changing payment technology
Improving customer experience
Ensuring network systems are available 24/7
Keeping data safe from cyberattacks
Managing various online sales platforms and POS systems
Our solutions for retail stores
Point of Sale Systems
Process sales quickly and securely with the best software program on the market.
Wi-Fi Installation
Secure and reliable internet connection keeps your customers happy.
Remote Monitoring
We’ll watch over your computers and servers to ensure they’re always up and running.
Cybersecurity
Managed security solutions that keep your data safe and business reputation intact.
Cloud Solutions
Our cloud-powered productivity suite allows you to stay connected from anywhere, at any time, on any device.
Help Desk Support
Our technicians are available 24/7 to remotely support whatever your end users need.
Frequently Asked Questions
What are examples of retail services?
Retail services can include anything from product sales and customer support to marketing and accounting. But one of the most important aspects of any retail business is its IT infrastructure. Managing and maintaining a secure and efficient IT system is essential for any company that wants to stay competitive in today’s digital age. That’s where managed IT services come in.
Managed IT services providers offer a wide range of services that are specifically tailored to the needs of the retail industry. They can help with everything from network security and data backup, to website design and eCommerce solutions.
By outsourcing your IT needs to a professional service provider, you can rest assured that your systems are always up-to-date and compliant with industry regulations. Since managed IT services are typically priced on a monthly basis, it’s a cost-effective solution that won’t break the bank.
What is the role of IT in retail?
In the retail industry, IT plays a critical role in managing and processing transactions, as well as maintaining customer data. It also helps to keep track of inventory levels and manage the sales process. Additionally, many retail businesses use IT systems to power their websites and eCommerce platforms. By having a strong and reliable IT infrastructure in place, retailers can stay competitive and keep up with the latest industry trends.
What is retail information technology?
Information technology (IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data. In the retail industry, IT systems are used to manage inventory levels, process transactions, and track customer data. Additionally, retailers often use IT systems to power their websites and eCommerce platforms. By having a reliable and efficient IT infrastructure in place, retailers can stay competitive and keep up with the latest industry trends.
What type of software is used in retail?
The retail industry uses a variety of software applications to manage its businesses. This includes software for inventory management, customer relationship management (CRM), point-of-sale (POS) systems, and eCommerce platforms. By using these applications, retailers can streamline their operations and keep track of all the important data related to their business.